Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly, including your name, email address, phone number, and payment information when you create an account or make a purchase. We also automatically collect usage data such as practice history, scores, and learning progress to improve our service.
2. How We Use Your Information
We use your information to provide and improve our AI-powered marking service, personalize your learning experience, process payments, and communicate with you about your account. We may also use anonymized data for research and service improvement.
3. Data Storage and Security
Your data is stored on secure servers with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
4. PIPL Compliance
In accordance with the Personal Information Protection Law of the People's Republic of China (PIPL), we process your personal information based on your explicit consent. You have the right to withdraw consent at any time. We conduct regular personal information protection impact assessments and ensure cross-border data transfers comply with PIPL requirements. Our designated personal information protection officer oversees all data handling activities.
5. Minor's Protection
We are committed to protecting the privacy of minors. Users under the age of 14 must obtain verifiable parental consent before using our services. We process minors' personal information with heightened security measures and collect only the minimum data necessary. Parents or guardians may contact us at any time to review, modify, or delete their child's personal information.
6. Your Rights
You have the right to access, correct, delete, or port your personal information. You may also restrict or object to certain processing activities. To exercise these rights, please contact us using the information below. We will respond to your request within 15 business days.
7. Third-Party Services
We may use third-party services for payment processing, analytics, and AI model inference. These providers are bound by contractual obligations to protect your data and use it only for the specified purposes. We do not sell your personal information to third parties.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Your continued use of the service after changes take effect constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at [email protected]. For PIPL-related inquiries, you may also reach our personal information protection officer at the same address.